Harborstone Overview
OUR MISSION
Harborstone Credit Union is in business to help people meet their needs and realize their dreams.
OUR VISION
Harborstone Credit Union seeks to become its members' first choice for financial solutions for every life stage.
WHO WE ARE
Harborstone Credit Union is a Washington state chartered financial cooperative that's been serving members since 1956. Our total assets are over $550 million and our membership is near 50,000. Harborstone Credit Union began as McChord Credit Union on McChord Air Force Base. Since then, we've grown to serve residents that live, work, or worship in the state of Washington, McChord Air Force Base personnel, as well as all retired military.
WHY WE'RE DIFFERENT - WHY JOIN HARBORSTONE
Harborstone Credit Union is a not-for-profit financial cooperative. Individuals become members of a credit union, which means they are equal shareholders with one vote to elect a volunteer board of directors and supervisory committee. These volunteers oversee a professional management team and overall credit union operations.
In a very real sense, Harborstone Credit Union's existence reflects its members' combined interests to continue operation for the benefit of the general membership in the local communities we serve. Unlike banks and for-profit financial institutions, earnings are returned to our members through competitive dividend and loan rates, and many free services. This direct financial value is given back to our members instead of being paid to a limited number of stockholders, officers, or out-of-state owners as many for-profit financial institutions do.
HARBORSTONE CREDIT UNION CREDO
Harborstone Credit Union's purpose is to help our members build and lead better lives for themselves and for their families. We believe it is our responsibility and privilege to provide our members with the best overall value in financial products and services.
We also believe every organization has clear choices in the way it conducts its business. These choices define who you are and what you value. At Harborstone Credit Union, we believe there are six core values that are fundamental to who we are. Adhering to these core values is essential to successfully meeting our members' needs, as these values are the cornerstones of our member-first business philosophy.
As a member-owned financial cooperative, a caring, responsible employer, and a socially responsible member of the community, we will dedicate the necessary time, money, energy, and expertise needed to live this business philosophy to the best of our abilities each and every day.Valued Members
We believe our valued members deserve premium, quality service at every encounter. We recognize that they choose where they conduct their financial business, and that we must earn their trust and loyalty with every transaction. We strive to be our members' first choice when they seek financial products and services. We pledge to treat our member with respect.
Valued Employees
We believe our employees are the heart and soul of Harborstone Credit Union. Every employee directly contributes to our success. Our employees are our most valuable asset. We believe in a work environment that encourages and promotes teamwork, while offering individuals the opportunity for development, achievement, recognition, and reward. We believe in recruiting and cultivating talented and dedicated employees, providing an equitable compensation and benefits package, and providing opportunities to excel. We pledge to treat our employees with respect.
Opportunities through Education
We believe that knowledge and understanding give each individual better tools and a greater chance to excel and achieve success. We are a learning organization and are committed to providing ongoing training and education for our members, employees, volunteers, and the community.
Financial Safety and Security
We believe it is our responsibility to ensure the safety of our members' funds at all times.As a member-owned financial cooperative, we expect to earn a reasonable profit, which is returned directly to our members in many forms. We are committed to returning dividends to our members through the best overall value in financial products, convenient access through technology, and the highest quality personal service. Through our sound financial management and strength, we will provide our members with personal financial security.
Commitment to Community
We believe we have a responsibility not only to our members and our employees, but to our greater community as well. This responsibility leads us to commit our organization's time and talents toward improving the world around us. Moreover, we recognize that improving our community ranges from large-scale endeavors to quiet, individual deeds. We applaud and support these efforts for the benefit of others.
Building Partnerships
We believe our business partnerships are an extension of Harborstone Credit Union. In establishing and maintaining business relationships, we will do business with companies and individuals who share similar corporate values. We believe it is important to share a common belief system which will allow us to attain worthwhile goals together.
