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Security and Fraud Education

At Harborstone, we know that your personal financial information is an asset worth protecting. Please visit this section of our website often to view our frequently updated security resources, which will keep you informed about the latest scams—and how to avoid them.

In a time when fraud, scams, and identity theft are a real concern, Harborstone uses the latest security protocols to ensure that your financial transactions and personal data remain confidential. We also provide up-to-date information about online scammers' tactics, because we believe that awareness and education are key tools in keeping your information safe.


  • Overview
  • Current Alerts
  • Resources
  • Security Standards

Real-time Alerts

Harborstone offers real-time alerts on Twitter.

  • When Harborstone's Online Banking, Mobile Web, and/or Mobile App is unavailable due to a scheduled maintenance, or in the event of an unexpected and temporary access issue, we will post updates as information becomes available.
  • If a branch is scheduled to open late, close early, or if an unexpected situation such as inclement weather prevents a branch from conducting normal activities, we will post an update containing information to help members as needed.
  • We'll also post educational information to help increase awareness of general security issues and potential fraud alerts.

You do not need a Twitter account to view @HCUAlerts tweets. However, you will need to establish an account if you choose to follow @HCUAlerts.


Security Alerts

Fraud Alert: Text Messages Asking for Harborstone Card Information

Harborstone continues to receive reports of fraudulent text messages pretending to come from Harborstone Credit Union requesting members call to verify their account information.

These are not legitimate text messages. Harborstone advises to never give out your information unless it is a source you know you can trust.

If you already received one of these texts and provided your personal information, please contact Harborstone Member Services immediately at (253) 584-2260 or 1-800-523-3641.


Potential Fraud Alerts

There are currently no potential fraud alerts.

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(253) 584-2260 OR 1-800-523-3641
P.O. BOX 4207, TACOMA, WA 98438-0207