Fake Voices, Real Threats: Beware AI Phone Scams
Security
Artificial intelligence (AI) can be helpful in many ways, but it’s also giving scammers new tricks. One fast-growing scam uses AI to copy people’s voices. Older adults are often the main targets.
How it works
Criminals use voice-cloning software to make a fake version of someone’s voice — like a family member, friend or even a trusted professional. They only need a few seconds of sound, which they can grab from social media or voicemail greetings. Then the scammer calls and pretends to be that person, often saying they are in trouble and need money right away. They may use phrases like “Grandma, it’s me” or “Please help. I need money right now” to provoke fear and get the victim to act quickly, without thinking it through.
Why scammers target seniors
Older adults are often less familiar with new technology and more likely to believe a familiar voice. Many also have savings that scammers want to steal. Scammers also know that seniors have a strong urge to protect loved ones, which makes these tricks more effective.
The damage
The Federal Trade Commission (FTC) says fake-voice scams are rising quickly. Victims can lose anywhere from a few hundred dollars to tens of thousands. But it’s not just about money. Many people feel embarrassed or ashamed or lose trust after realizing a fake voice tricked them.
Protect yourself
As AI tools get smarter, staying alert is key.Experts suggest a few simple steps:
- Pause before acting. Hang up and call the person back using a number you already know.
- Create a safe word. Pick a secret word or phrase only family members know.
- Limit sharing. Be careful about posting videos or voice clips online.
- Report scams. If you think you’ve been targeted, call your financial institution and report it to the FTC.
Learn more
The FTC is fighting back. Read about the organization’s Voice Cloning Challenge.
Also from the FTC: “Scammers Use AI to Enhance Their Family Emergency Schemes”
