Online Banking

If you forget your password, you can click “Forget your Password” link on the Online Banking login page. Then, you must complete the following steps:

• Enter your access ID, last four digits of your tax ID number, and email address.
• Answer the public records security questions.
• Retrieve the temporary password from your email account.
• Go back to the homepage to log in again, enter your access ID.
• Enter your temporary password from the email (or copy and paste password) and submit.
• The change password page will display. Enter the temporary password provided in the email and enter a new password. Pick a new password you have not used before. The password must be 6-15 characters in length and contain one letter and one digit.
• Next time you logon use your new password.

Alternatively, you can contact a Member Service representative by calling 1-800-523-3641.

If you forget your username and password for Online Banking, use the following steps to retrieve them:

1. From any page on the Harborstone website, click Login in the top right corner of the screen. 

2. Click on "Forgot your password?" under the login button. 

3. At the bottom of the box, click on Forgot Username. 

4. Enter the email address you have registered for your Online Banking account and click Send. 

5. Your username will then be emailed to you.

Once you have your username:

1. From any page on the Harborstone website, click Login in the top right corner of the screen. 

2. Click on "Forgot your password?" under the login button. 

3. Enter the phone number that is registered for your Online Banking account as well as your username. 

4. Harborstone will send you a text with your temporary password; input the temporary password and click OK. Note: If you are on a public or nonsecure computer or device, the next screen will pop up to verify "Is this really you?" Choose whether you would like to proceed with a text or an email verification. Enter the verification code to proceed. 

5. The next screen will prompt you to change your password.

You may also visit any branch location and have a staff member look up your username and/or reset your password.

Our routing number is 325180870.

You can always find our routing number at the bottom of your Harborstone checks.

You can locate this under the "Support" button in the top right-hand side of your Online Banking page after logging in or at the bottom of the "More" menu on the Mobile App.

To meet the PNW Premier and Cash Back Online Banking requirement, please refer to our PNW Premier details or PNW Cash Back details to review all monthly requirements.